Campus Clarity (Think About It)

Important Update for Incoming Spring 2018 Undergraduate and Graduate Students (rev. 1/9/2018): The invitation link to begin the Think About It online course has been sent on FRI., January 5, 2018. Please read the email carefully for this semester's deadline.

Note: External links will open in a new tab.

Think About It, by Campus Clarity, is a web-based sexual assault prevention and alcohol abuse awareness program. This program will help students make informed decisions regarding alcohol use, empower students to intervene and prevent sexual violence, and give students the tools to address to peers' risky behavior. Think About It will provide students with the information they need to navigate affirmative consent, healthy relationships, and effective communication.

Every incoming student is required to complete Think About It course. We recognize that the material covered in the online course may be distressing for some students. If you would like additional support around these issues, please contact The SAFE Place or the Counseling and Psychological Services Center.

Students who do not complete the training by the deadline [specified in the email(s)] will have a Dean of Students hold placed on their account. To get the hold removed, students must complete the online training. Once completed, the holds will be removed within two business days. For further questions, contact


To access the training:

Option 1: Search your SFSU e-mail account for an e-mail from Campus Clarity. Within this e-mail you will find a link at the bottom that will allow you to access the training.

Option 2:

  • Go to
  • Click the “Login to Training” button in the top right corner
  • Enter your SFSU e-mail address
  • Follow the instructions for creating an account
  • Complete your assigned course


Important Updates and Quick Answers (rev. 1/9/2018)

If you were an Incoming Fall 2017 undergraduate/transfer, graduate, CEL or J1 student and are currently working on the online course and/or have recently completed the course:

  • We are continuing to remove holds in batches on a first-come-first-serve basis
  • Holds are removed within 2-business days of course completion
  • If you have already completed the course and still see a hold on your account for more than 2 business days after completing the course, email with youe first namelast nameSTUDENT ID#, and screenshot of the certificate verifying completion of the course to request the hold to be removed
    • In the subject line of your email write: "Persisting DOS Hold"


Do I need to complete this program?

Yes. This is a requirement set by the Chancellor's office for all new incoming freshmen, transfer students, graduate students, College of Extended Learning students and international students. It is part of the university's efforts to address issues regarding sexual violence, alcohol, and other drugs that are relevant to college campuses.

Does this cost money?

No. There are no additional fees/cost for this online training.

I am having technical difficulties with the online training. What do I do?

Here are a couple troubleshooting recommendations:
• Quit the browser your are using and restart it to see if that makes a difference
• Try a different browser (i.e. Firefox, Chrome, etc.) as the online module may be more efficient on those. Also, make sure that the version of your browser is most up to date.
If you're currently working on the course and are still experiencing technical issues (ex. audio, video, slideshow, etc.), please contact Campus Clarity's Online Support Center (open 24/7) at: or call 1-844-348-1616.

Why isn't it just informational?

Think About It was developed based on best practices in the fields of education and sexual violence. This approach is interactive so that students will have an opportunity to simulate/observe situations where this information is relevant. Students have commented that information banking of content was "boring" and did not provide an engaging experience in learning.

I've taken this course in another university. Do I need to do this again?

Yes. Per university policy, all new incoming SF State students are required to complete the Think About It course specific to our university. While some of the content may be similar to what you have already completed, the one you are required to complete includes information specific to our SF State campus policies and procedures.

Are there any alternatives for this online training?

To arrange an alternative training, please contact

I’ve gone through the whole training, but it doesn’t show that I’ve fully completed the training. What do I do?

Here are a couple troubleshooting recommendations:
• This may be a browser issue. Some browsers may save your activity via cookies or history. If you clear your cookies and history, or utilize a private browsing window, that may solve your problem.
• If it is still not working, please contact the Campus Clarity Tech Support at or 800-652-9546 for additional guidance.

How do I provide feedback for my experience?

We appreciate and value your feedback, as it will help in improving the experience for future students. Feel free to email to provide any feedback on your experience.

What if I missed my deadline?

Missing the deadline will result in the Office of Student Conduct contacting you and notifying you of any resulting consequences. This can result in a registration hold for the following semester.